Springs busted within 5 months of purchase and no return communication from trampoline.
I did like my trampoline, but it did bust two springs simultaneously while jumping. I contacted , but they had no replacement parts to offer, but gave me the trampoline email contact. I contacted the email twice in one month without replies. They state on their email site that they respond within 2 business days. I contacted again to ask for help and they were happy to refund me for the purchase as long as I return the trampoline. The trampoline withstands up to 330 pounds, I weight 150 pounds so, it should last longer than 5 months in my opinion.
Springs busted within 5 months of purchase and no return communication from trampoline.
I did like my trampoline, but it did bust two springs simultaneously while jumping. I contacted , but they had no replacement parts to offer, but gave me the trampoline email contact. I contacted the email twice in one month without replies. They state on their email site that they respond within 2 business days. I contacted again to ask for help and they were happy to refund me for the purchase as long as I return the trampoline. The trampoline withstands up to 330 pounds, I weight 150 pounds so, it should last longer than 5 months in my opinion.