Attempted to contact customer service, no response. Owned it a few months, twice a week use for 20 minutes, 130lbs. person. Heard a snap noise and saw one of the sewed into the mat connectors broke off. This should last alot longer than this especially with my weight. Please have customer service contact me for mat replacement.
Thank you!
BROKE! Please contact me.
Attempted to contact customer service, no response. Owned it a few months, twice a week use for 20 minutes, 130lbs. person. Heard a snap noise and saw one of the sewed into the mat connectors broke off. This should last alot longer than this especially with my weight. Please have customer service contact me for mat replacement. Thank you!