For the most part its a great chair it broke pretty quickly how ever cant figure out how to fix but it has come away from the side but yet the still in brackets lift is great another thing is you have to get into sleep mode before legs comes all the up the heat and message is great its big enough for a 275 pound person
Purchased this chair for my 80 year old mom whos currently being supervised by another family member. Shes nearly unable to walk and cant stand on her own, so a chair like this has been a savior for her. I wont get into the morbid details but this is likely where shes living out the rest of her life, so comfort, reliability, and ease of use were extremely critical.
That said, the base of the chair arrived quickly but it took another week for the other half to arrive. Assembly was simple and she loves the chair. Unfortunately it broke in the reclined position when I was visiting. I could see that none of the heat/massage features were working so I unhooked the supply to test voltage. Surprisingly it had the proper output voltage by the time I got to the workbench and checked it. Upon plugging it back in, it worked flawlessly again. However, a week later it malfunctioned again in the reclined position, stranding my mom in the chair. Disconnecting it and reconnecting it didnt solve the problem this time.
After a day or two of e-mail back and forth the seller shipped out a new supply. That took several days to arrive and I got word that this did fix the problem. Had family not been there to assist her, she would have been trapped in the chair completely.
So - Kudos to the seller for getting the supply diagnosed and sent out in a relatively quick manner. However, Ive heard this has happened to many other purchasers and not just of this model. So, I completely anticipate this supply may go out in the next 3 to 6 months as well. Hopefully I can get the old supply on the workbench to see if it is something simple to fix or even upgrade so we can have the extra on hand.
Now, one thing Im concerned about, and Im obviously not there to test this theory, is that the chair is getting hung up on the coffee table my mom has right next to it and the supply overloads when its in motion and hangs up. That could explain why a reset worked the first time. She got it hung up once while I was visiting and complained it broke again. I was able to quickly find that the chair worked reclining and moved the table to the side to show it still worked.
All in all I took the one star off because of the shipping delays and the fact that the power supply went out so soon.
Power reclining plus power head rest amazing.
Bonus its a lift chair too. Dont really need but great for when the in laws come over. Very good quality furniture we saved $1,000 buying this product versus the furniture store. Glad we decided to try.
Reviews
Perfect
This is the second of these chairs that we bought. The first is still running strong. Worth the money
Very comfortable it served me for my sirujia
To rest after my excellent surgery you do not force yourself to stand up
Great bargain
Brought it for my mom, she loves it!
Works great even after heavy use!
We bought this chair for my husband who was in a terrible vehicle accident and it has been a life saver for over a year!
The chair my mom loves it
Very comfortable my mom loves it! My husband said it was very easy to put together!
Just what I wanted
Loving it,Just what I wanted
Great lift
For the most part its a great chair it broke pretty quickly how ever cant figure out how to fix but it has come away from the side but yet the still in brackets lift is great another thing is you have to get into sleep mode before legs comes all the up the heat and message is great its big enough for a 275 pound person
Overall a good chair so far but youll probably want to get the extended warranty
Purchased this chair for my 80 year old mom whos currently being supervised by another family member. Shes nearly unable to walk and cant stand on her own, so a chair like this has been a savior for her. I wont get into the morbid details but this is likely where shes living out the rest of her life, so comfort, reliability, and ease of use were extremely critical. That said, the base of the chair arrived quickly but it took another week for the other half to arrive. Assembly was simple and she loves the chair. Unfortunately it broke in the reclined position when I was visiting. I could see that none of the heat/massage features were working so I unhooked the supply to test voltage. Surprisingly it had the proper output voltage by the time I got to the workbench and checked it. Upon plugging it back in, it worked flawlessly again. However, a week later it malfunctioned again in the reclined position, stranding my mom in the chair. Disconnecting it and reconnecting it didnt solve the problem this time. After a day or two of e-mail back and forth the seller shipped out a new supply. That took several days to arrive and I got word that this did fix the problem. Had family not been there to assist her, she would have been trapped in the chair completely. So - Kudos to the seller for getting the supply diagnosed and sent out in a relatively quick manner. However, Ive heard this has happened to many other purchasers and not just of this model. So, I completely anticipate this supply may go out in the next 3 to 6 months as well. Hopefully I can get the old supply on the workbench to see if it is something simple to fix or even upgrade so we can have the extra on hand. Now, one thing Im concerned about, and Im obviously not there to test this theory, is that the chair is getting hung up on the coffee table my mom has right next to it and the supply overloads when its in motion and hangs up. That could explain why a reset worked the first time. She got it hung up once while I was visiting and complained it broke again. I was able to quickly find that the chair worked reclining and moved the table to the side to show it still worked. All in all I took the one star off because of the shipping delays and the fact that the power supply went out so soon.
Love my chair
For the price I can say I truly love my chair.
Excellent product
Power reclining plus power head rest amazing. Bonus its a lift chair too. Dont really need but great for when the in laws come over. Very good quality furniture we saved $1,000 buying this product versus the furniture store. Glad we decided to try.
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