Based on 329 Reviews

Average

4.6

(329 Reviews)
5 Star
248
4 Star
45
3 Star
25
2 Star
6
1 Star
5

Reviews

  • user2

    Shower head busted

    This set is beautiful, but the value had to be put in by a plumber. Maybe thats something you cant avoid anyways? Event still I was so happy with it. 5 months after I purchased it the showered started leaking. My sister has the same showered and hasnt yet seen this behavior. But ours is totally busted. Id love for the company to replace the shower head portion. The seal on the handle plate was difficult to install properly.

  • user2

    Modern

    Customer loved their new shower and the shower head. It tilts in case you don’t want to wet your hair and easy to install.

  • user2

    Fine

    Works just missing parts

  • user2

    Minor issues.

    Shower head has no pressure reducer so it drains our water heater very quick. Never thought I would be complaining about too much pressure. Another issue which is my biggest complaint is the tub fill spout has a male fitting fixed to it. Typically you have a female connection so it can be adjusted based on thickness of your wall. Overall it feels nice, looks good, and performs as it should. Just wish they would fix these issues.

  • user2

    Great Support

    The faucet set wasnt installed until over two months after the set was received but the seller was still really helpful with some questions that I had. I havent used the new faucet set too much yet but Im happy so far with the water pressure (high) and the way it looks.

  • user2

    Good look / value

    Good value / great look item. The handle is a little light and feels like the manufacturer could have used better material.

  • user2

    This is a great purchas!

    The Shower Set looks amazing and works great! This is a great buy. My installer had to make some minor adjustments, but it works great!

  • user2

    used product damaged

    used and damaged

  • user2

    Better be strong to keep it from leaking

    No matter how much thread tape, or gas tape, or liquid thread tape i used, both sides kept having the smallest drip out of the screw on fitting. There is no option to sweat in a copper fitting. Thankfully I used Pex so I could screw and unscrew without issue. Im a strong guy and I tightened to much I felt like I was going to break it. Finally after one last over tighten, it stopped the drip. I .are sure for several days before coving up that I didnt have any more drips. Yes my pressure regulator is set correctly. This is a bad design flaw.

  • user2

    Great customer service

    The fixtures for this unit are beautiful, sleek and modern like I wanted, however, the cartridge leaked really bad despite using True Blue. The seller was very quick to send me a new one, but that also leaked. I wont be using this unit, but the seller has provided excellent customer service.

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