Based on 763 Reviews

Average

4.5

(763 Reviews)
5 Star
490
4 Star
195
3 Star
58
2 Star
16
1 Star
4

Reviews

  • user2

    Twin bed is good

    Takes a few hours to put together, so get someone to help you and put on a good movie, but it looks just like the picture when you get done and is very nice. You cant jump up and down on it because youll break it and it shouldnt have a box spring, just a matress.

  • user2

    Like it, but not solid wood.

    I purchased this bed after much research. First, I like the dimesions and look of the bed. It is just about exactly the size they say. The bed does not sit much higher than any other platform bed, with the siderails and footboard at 14.25 high and the mattress sitting about 3 under that. It is very sturdy and VERY easy to assemble-took about an hour and that was taking my time. I was concerned about the middle support from what I read, but it is very solid with the 4 support legs-anybody who only got two should get the rest. I do wish the middle beam ran the entire length of the bed, but it is about 4 inches short of the footboard and headboard-not a huge deal. I was disappointed that it stated it is made of solid wood with veneers, but it has very little actual solid wood. The head and footboard appear to have thick veneers, but the siderails are plywood covered with very thin veneer that could peel easily. One of the rails arrived slightly damaged on one end where the plywood was smushed and the veneer was peeled a little. The packaging for the head and footboards are very good, but the siderails were not protected enough on the ends for me. We decided to keep it as it is hidden in our bedroom pretty easily, but I will be contacting customer service to see what credit we can get. 2/21/11 update: After contacting Cymax I was VERY impressed with their service. They asked for a pics of the damage and then immediately had send us some new siderails. When the new siderails arrived they, to, were damaged. This time worse than before. There was a 2 gouge in one rail that was painted or markered over at the factory. Let me be clear-this was not damaged during shipping or it would not have been covered up. This was noticed at the factory and they still shipped it out. Very poor quality control. There was also, still, no packaging around the wood-just a layer of cardboard and the wood rails even rub against eachother inside the box. I contacted Cymax again and, again, they were quick to help out. They even offered us a discount for the trouble. They had a number of conversations with and had another set of rails sent to us with the s assurance they would be packaged better. Well the third set arrived and, again, had more dings-although this time not nearly as bad. After contacting Cymax they offer to try and send more or refund the bed. We chose to just keep what we had and get the refund as it appears is incapable of packaging these properly. I give only 2 stars at this point, but Cymax gets a 5 in my book for their excellent customer service and attention to the concerns of the customer.

  • user2

    Serves the purpose

    We ordered two of these beds for our daughters room. They are just what we needed! The girls love them and the storage is great. While a bit time consuming to put together, my husband had no trouble. Not real wood, but they do seem sturdy.

  • user2

    Nevis Bed

    I recently purchased this bed online after agonizing for weeks over it. I needed a new bed for a guest room, so I didnt want to spend a lot. I figured a platform bed would be the best bet, as the mattress and box spring we were going to use was about 15 high. I really dont like buying something I havent seen in person, but I watched a product video, looked at swatches online (magnified), read ALL the reviews I could find on the product, and was encouraged by people online saying the bed was beautiful, etc. etc. I was more concerned that the company I was buying it through, CSN, might not be that reliable, as people seemed to be very critical about them. Many reviewers talking about CSN dont seem to understand that they are NOT the manufacturer of the products being ordered, and are actually a dropshipper, meaning they are a go-between for the manufacturer and the consumer. They shouldnt be blamed for flaws in the PRODUCT. I tried finding the Nevis bed in a retail store so I could see it in person, but NOBODY had it. It seems most of their business is done online, although I DID manage to find another bed they make - the RIVA, which I saw in person in a Sleepys mattress store. I LOVED the Riva, and it looked really well made. I especially liked that the color was listed as Espresso, the same as the Nevis, and it was so dark as to be almost black. It was really very pretty, but just to be extra-safe, I called the manufacturer (not easy to get their number, by the way), and asked if the Riva and Nevis beds were made of exactly the same wood, and were they the same color. I was told that they are exactly the same wood. So, feeling confident about the bed, but not so much about CSN, I made my online purchase. And.I have to say, CSN was awesome. I didnt have one bit of trouble with the purchase, the customer service, or the shipment. It arrived exactly when they said it would, and the driver even put it inside the doorway for me, even though the free shipping said it was only going to be curbside delivery. BUT - and its a BIG but - the bed is NOT what I thought it would be. Dont get me wrong - its really sturdy and well-made, and relatively easy to assemble, although I do think beds are a bit easier to assemble. And the feet in the middle DO touch the floor - you just have to get down there and unscrew them far enough. It has lovely lines, and the style is very pretty. Modern, but not so modern that it doesnt fit with my more traditional furniture. BUT - the wood is a disappointment. As another reviewer pointed out, it DOES ding very easily. And it IS a pretty color, but it is NOT THE SAME COLOR AS THE RIVA, although MFI told me it is. Its more of a deep deep burgundy-brown, and it will be very hard to match a dresser to. If I had gotten the almost-black Riva, I would have been able to buy a black dresser to match. But the Nevis is going to be tough to match - and I dont really want to buy another piece from MFI, sight unseen. The other thing I dont like about it is that the wood grain is very prominent on parts of the bed. It annoys me, but thats because Im used to solid wood furniture I guess.Im not sure. My husband and my daughter both really really like this bed, though, so if you arent too fussy about the color of the wood, and you are looking for a solid, somewhat modern platform bed, this is definitely a nice bed for the price. Another thing that I have to admit is nice about this bed is that it isnt super-low to the ground, like so many platform beds. Its a reasonable height, especially for taller people. And the 15 height of our mattress and box works perfectly, as the top of the footboard is even with the top of the mattress. If you want to just use a mattress (the bed comes with wood slats as a mattress base), that will look fine too. I gave the bed four stars, because it really is sturdy, nice, and a great price - but wasnt quite what I had hoped. And for the record, CSN was great, and Id definitely buy from them again!

  • user2

    Buy a bed online? Delightfully surprised, really works for us!

    I knew its a crazy gamble to buy this type of product online. My biggest on yet. I have a picture, price, item description but no reviews! This isnt a $5 item that if it disappoints you can just say, Oh Well. If this is a lemon you are screwed because while returnable, this manufactured wood/particle board/MDF stuff is heavy and the packing so re-pack impossible it is not really practical to return. So allow me to be the first review for you! Features and price were the main reasons for buying. I needed a bed for my teenage daughter, so she had to like it, storage drawers were a must to open up space in her room, but I didnt want to spend too much knowing shell be off to college in a few years. I didnt need a bed that would be there in 15, even 10 years. This bed met all those needs. The only one we found that did, and I looked all over the place locally, in this big suburban town. We are glad we bought this bed and are happy with it. For the price it is ideal. This bed is ideal for her. She likes the simple styling, low profile, and storage drawers for clothes (of course). The drawer space is plenty. Sufficient really, for the more drawer space you have the more clothes you can hide and forget that you have! The bed is sturdy and feels solid. I especially like that the drawers are integral and part of the bed, not just a big drawer box that slides under the bed. There are alot of those out there. Thats fake to me as a storage bed. My wife and daughter put this together fairly easy in roughly two hours. Instructions are straightforward but a little assembly know-how and intuition helped. Instructions do need a serious review however. The steps dont make the best logical sense. Thats the reason for the lost fifth star in this review! They help get the assembly done but if you are reading this- go see how does it. They make it real easy and simple and clear. Other comments I read elsewhere online about difficult to move is true so put it in place before you pack the drawers, and assemble it in the same room it will stay in. Now you do get what you pay for, theres a reason why the price point is where it is, dont expect to get Ethan Allen furniture for price, but if you want a simple styled bed with storage this is the one. This bed is -like just that instructions not as clear or logical. I keep mentioning so I should say that they were the first place I looked for such a bed. But they dont even have one like this. Sleep well, store well, save $ well.

  • user2

    Customer Service

    I purchased this item for my son and knew it would be a little work puting together the product. The heavy box was delivered to my doorstep and it had a couple of holes in it. I noticed some parts had fallen out and didnt know I was missing parts till I made an inventory of parts before putting it together. I was able to put most of the product together, except two of the drawers. I left a message that night with the company, using the toll-free number provided. To my surpise I received a call back the next day..a (Sunday) from the company offering me to send out the missing parts ASAP. Great customer service from furniture, its nice to see that does business with an outstanding company. The bed was easly to put together in a couple of hours, and now just waiting on the replacement parts. Ill be looking for more furniture from this company again and buying through .

  • user2

    Solid Construction

    Very useful storage space. Putting it together was pretty straightforward but time consuming (I was by myself). Once you get the tracks on it is actually really easy to disassemble/reassemble if you need to move. Customer service for the product was good too, I lost my allen wrench and the directions, and they emailed me a digital copy.

  • user2

    Simply Outstanding!

    I would normally go to to get something like this. But they did not have a twin bed that I liked and I decided to give a try for a big item like that. The shipping was free and I got the package about a week later. The PACKAGING was simply SUPERIOR! All the sides and corners of the box were wrapped in shock-absorbing kind of cardboard at least 2 inches thick!!! Everything inside the package was completely fine - and thats after it had traveled by UPS Ground all the way across the country. The ease of assembly was comparable to s items - but better! I.e. actually labeled the back sides of all parts with letters corresponding to the letters on the pictures in the assembly instructions - thats a step forward from s instructions. And the drawer rails can be hammered in - which better engineering design than s where you have to screw in a million screws to attach them. All you need to put it together is a Philips screwdriver and a hammer. They even give a piece of plastic to use for hammering in the drawer rails (not to hit the rails directly with a hammer). All pre-drilled holes aligned perfectly, by the way. Now, about their customer service. I accidentally scratched one of the front drawer panels and I called for a replacement part. Also I really liked the drawer handles and I wanted to get more of them to put on my book-cases and my desk (that are of a similar color and style) in roder to make it look like they were a set with the bed. They picked up the phone right away and were really helpful. The call center are in Quebec. Ive been to Montreal and its my experience that the service there is very polite/personal/friendly and generally exceeds my Southern California-based expectations. This was right in line with my previous Quebec experiences. I had 10 handles, 20 screws for them, and a replacement panel shipped to me for the total of $17 (including SandH)! And got an order confirmation email from them detailing all items discussed within 5 minutes after I getting off the phone. Now, is that an amazing value?! The bed looks great - just like in the picture. If I had to guess how much a bed looking like that would be priced for at a local furniture store - Id say maybe $400-$600(?). Ive been using it for a couple of nights now - no squeaks or anything - its just perfect! Very reasonably priced and everything about it has been simply outstanding! Solid 5 stars! Id even give them 6 stars if that were an option

  • user2

    Nanda

    the bed and so pretty and looks great in the room, but the stuff I thought was better but still buy again

  • user2

    You get more than what you pay for!

    Im impressed with this bed. They were easy to put together, they look great and seem pretty sturdy. I was worried that the drawers would seem flimsy, but they are not. They are reinforced nicely and I trust that they could hold the weight of pretty much anything you would want to store in them. The slides for the drawers are plastic sliding across plastic, so the motion isnt as smooth as what you would have with metal guides and rollers. For this reason, I have decided to use them for things that I wont be trying to get at multiple times a day, however I am not worried about them breaking with use. The drawer pulls look cool, but theyre metal and stick out at an angle with sharp edges, so I think Im probably going to replace them with something more shin-friendly. I ordered 2 of these beds and another bed in a different finish that is basically the same design (Summer Breeze in Blueberry) and I have to say that the packaging for this bed is far superior to the other one. I had to return the other style of bed twice because it was broken both times I ordered it, so now I think Ill just order another one of these to avoid the hassle of another broken bed. Of course, was great about the returns and refunds. All in all, for this price, its pretty much impossible to do better, especially when you take into account the free shipping and s awesome customer service.

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