Customer service hands down gets 5 stars! We were missing middle support beam for upper and lower called, filled a short little form out, had a question called she looked it up for me and helped me through it ( needed part number and hubby threw away instructions with that on there) she was so helpful and had Oren right away- and even tho they only sent one of the two I emailed them and they apologized and had the other one in a few days. The entire thing was the best experience with customer service ever!!! Super nice, helpful, and fast with shipping!
Onto putting this together: 3/4 stars as I was not the one who put it together I heard lots of swearing out of hubby while he was putting it together. He did not enjoy it and took him a few hours to do so. Some pictures didn’t make sense right away.
End result: my girls ( 2 and 4) love it! Well worth it! - also because I didn’t put it together!
Reviews
Good bed
Great bunk bed for kids. Little disappointed in the weight. Box was also damaged when delivered.
Awesome customer service!
Customer service hands down gets 5 stars! We were missing middle support beam for upper and lower called, filled a short little form out, had a question called she looked it up for me and helped me through it ( needed part number and hubby threw away instructions with that on there) she was so helpful and had Oren right away- and even tho they only sent one of the two I emailed them and they apologized and had the other one in a few days. The entire thing was the best experience with customer service ever!!! Super nice, helpful, and fast with shipping! Onto putting this together: 3/4 stars as I was not the one who put it together I heard lots of swearing out of hubby while he was putting it together. He did not enjoy it and took him a few hours to do so. Some pictures didn’t make sense right away. End result: my girls ( 2 and 4) love it! Well worth it! - also because I didn’t put it together!
Love these!
Love these bunk beds!
Great bed
Super easy to put together, and ready steady.. I have kids jumping on it all the time and it doesn’t move will definitely recommend
Looks nice
Was not easy to assemble. Few pieces were marked. Besides that, the quality seems good. Durable. Looks just like picture. Overall pleased.
Quality
Great value
Twin over Full with Twin Trundle
Was delivered very quickly, easy to assemble, and seems sturdy. The kids are enjoying their new bunk beds.
Boxes are heavy
My kids
Worth it to hire for assembly!
Love the quality!
THE BEST BUNK BEDS!!!
It is very very sturdy thus it takes about 3 hours to assemble but it’s worth it.
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