Based on 541 Reviews

Average

4.4

(541 Reviews)
5 Star
375
4 Star
83
3 Star
43
2 Star
24
1 Star
16

Reviews

  • user2

    Love these pieces!

    Love these! Who ever said the zipper failed was way off. My wife packed so much in our second largest bag I thought for sure it was going to bust open. It came out like a champ very light, rolls so smooth and easy to spot unlike our old black ones. No more lost keys! Easy to set combos, probably took longer to open them up than to set the combo. Very pleased!

  • user2

    These things are awesome!

    Got these right before my trip to Florida and I love how they all fit inside one another for easy storage. Durability was great, space was great inside, even had space for shoes! Recommend for sure

  • user2

    Great decision

    Very sturdy I travel abroad a lot and this has been a perfect purchase

  • user2

    Chipped luggage right out of box!

    I was so excited for our new luggage to take on our Honeymoon. I opened the box ,it appeared to be locked properly but there was a chip as noted in the picture. I wrote to the seller,hoping to be able to return it and get a non defective one.

  • user2

    Not bad for the price

    The two smaller sizes have been on one road trip, one airplane trip, and biweekly trips when my kids go to their dad. Everything was great until the airplane ride recently. One of the wheels on the mid size was bent in and the handle on top broke. Still was usable to make the return trip. I would definitely buy these again.

  • user2

    stable

    Very stable! love the hard shell and everything about it! Can't wait to use them soon

  • user2

    Good Set - Seems Well Made

    The set came fast, and it seems well made. Locks all worked, easy instructions for setting new lock numbers. Lightweight, but seems like it should hold up. Admittedly, have not traveled or used it yet so time will tell...like it does with most luggage.

  • user2

    Great colors, great luggage, great buy!

    First, I love all the colors offered for this luggage set (I got the 3 pc) as it's really easy to spot your suitcase when it's bright orange or neon! The lock is durable, TSA approved and easy to reset as needed. The zippers are thick and seem durable; I did see someone say that their zipper broke shortly after they got it, but I think that was a rare defect on what they received, or they tried to pack too much and force the zipper closed. I love the wheels as they spin/move in all directions, it's very easy to maneuver these using the pull-up handle or the handle on top (also, the handle pulls up to a great height; I'm 5'9 and didn't have to bend over to use it!) and if you wanted to pull the bag behind you, that's possible too; the carrying handle on the side is also nice and the 4 'feet' on one side so if you're carrying it, you can sit it down and the 'feet' keep it lifted a little off the ground. The sizes are great and the 24 was perfect for me for a 10 day vacation including bringing 3 pairs of sneakers. I like how the inside is made too; one half has the strap for you to secure your luggage, the other side has a zippered pocket you can put things in and that (left) half zippers closed so whatever you pack on that side stays put. It lasted extremely well through my two 25 hour train rides; someone commented about their luggage getting dented, but I didn't have that happen anywhere on the bag, but as someone else noted, if you don't pack the bag full (especially in the corners), that may be why it tries to collapse/dent. Use the proper size bag for your luggage to make sure it's filled out. The suitcases are lightweight (when delivered they weigh 28 lbs total, but it doesn't feel like it), so much so that I weighed my bag multiple times thinking the scale was wrong, but it wasn't! Other than the colors, another deciding factor for me buying this is that the 2 smaller bags fit into the biggest bag, so storage is very easy; you don't need space to store 3 individual suitcases. I would highly recommend this to others and if needed, I would buy this again.

  • user2

    Just What We Were Looking For

    This luggage set is exactly what we have been looking for. We have not been able to test the durability, yet, but the lightweight, hard cases are going to make travel a little more enjoyable.

  • user2

    They won't replace if broken...

    After reading my comment their customer service reached out and offered a $100 refund, I'll take what I can get. ------ Im writing this review after reaching out to their customer service team. The largest luggage ripped after 2 uses (see picture attached), so now there is a hole and I can see my clothes. Im very careful with my luggage so I assume this happened with all the pulling and moving around at airports. When I reached out to their team for either a replacement or refund, I was told that taking into account the time and energy it would take to process a return, would it be possible to keep the product and they would refund me $25. When I told them no, I would like my product replaced or a full refund they, unfortunately, told me no and $30 was the best they could do. Im writing this so you think twice about their two-year warranty, seems nice, if they actually applied it. I dont understand why you would offer a warranty if youre not willing to replace the product or provide a full refund when it breaks or doesnt work?

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