Assembling this was quite straightforward, although the lack of instructions on padding made it a bit challenging to eliminate the bumps, requiring some trial and error. Regrettably, just two weeks after receiving it as a Christmas gift, a windstorm hit, causing the netting to tear immediately. It's puzzling why companies haven't addressed this issue given its longstanding existence. Nonetheless, aside from that, the trampoline is of good quality.
The sellers have been unresponsive, and despite purchasing insurance coverage, they erroneously applied it to a single strand of lights. I've been unable to resolve the issue, making it impossible for me to file a claim. The net poles are now bent, rendering the entire net useless. I strongly advise against making any purchases from this vendor.
During the assembly process, we encountered an issue with a metal piece that didn't quite fit. We had to adjust the size of one component by shrinking it and enlarge the other piece to make it work. Considering this, you might want to consider exploring alternative options and potentially purchasing a different product that better suits your needs.
Our trampoline used to be a big hit with the kids and extended family, but we've been facing some durability issues. Within the first 6 months, we had to replace the mat, and now we're dealing with problems like the netting coming loose from the bars and several bent bars.
I really enjoyed the trampoline! Unfortunately, there was some damage to the net. I'm hopeful that customer service will either send a replacement or get in touch with me soon. It would be disappointing to have to return it after going through the setup process.
This product appears to be of high quality, featuring durable materials and an appealing look when assembled. However, my rating is three stars due to recurring issues with the connectors disconnecting during the kids' jumping sessions. Despite reaching out to the manufacturer via email for guidance, the provided solutions only offered temporary relief. I am uncertain whether the problem stems from improper assembly. Consequently, the trampoline is not getting much use.
Within the first two months, four of the curved net supports bent and ultimately broke. Although my boys can be a bit rough with their belongings, I didn't anticipate such fragility. Unfortunately, replacement parts are sold separately and come at a steep price.
The trampoline is a hit with the kids, but it seems we may have pushed its limits a bit too far. With four kids, including two teenagers, bouncing simultaneously, there's a chance we exceeded the weight limit. Perhaps opting for a 14 ft trampoline would have been a better choice.
I've struggled with properly arranging the net; it seems a bit short to wrap around completely, making it challenging to zip up. Additionally, the top bars tend to detach easily when jumping, which can be quite frustrating and disappointing.
My children, aged 4 and 2, have been thoroughly enjoying the trampoline. However, both of them have developed a rash resembling mosquito bites on their arms, legs, and hands. Has anyone else faced a similar situation? We're puzzled because our children don't have known allergies to food, clothing, shampoos, or anything else. This has raised concerns for my wife and me, and we're unsure whether we should return the trampoline. Any assistance or insights would be greatly appreciated.
English
Reviews
Nice until the wind hits
Assembling this was quite straightforward, although the lack of instructions on padding made it a bit challenging to eliminate the bumps, requiring some trial and error. Regrettably, just two weeks after receiving it as a Christmas gift, a windstorm hit, causing the netting to tear immediately. It's puzzling why companies haven't addressed this issue given its longstanding existence. Nonetheless, aside from that, the trampoline is of good quality.
Company bad
The sellers have been unresponsive, and despite purchasing insurance coverage, they erroneously applied it to a single strand of lights. I've been unable to resolve the issue, making it impossible for me to file a claim. The net poles are now bent, rendering the entire net useless. I strongly advise against making any purchases from this vendor.
I don't suggest but learn why
During the assembly process, we encountered an issue with a metal piece that didn't quite fit. We had to adjust the size of one component by shrinking it and enlarge the other piece to make it work. Considering this, you might want to consider exploring alternative options and potentially purchasing a different product that better suits your needs.
Hasn’t held up well
Our trampoline used to be a big hit with the kids and extended family, but we've been facing some durability issues. Within the first 6 months, we had to replace the mat, and now we're dealing with problems like the netting coming loose from the bars and several bent bars.
Damaged ner
I really enjoyed the trampoline! Unfortunately, there was some damage to the net. I'm hopeful that customer service will either send a replacement or get in touch with me soon. It would be disappointing to have to return it after going through the setup process.
Connector keep coming apart
This product appears to be of high quality, featuring durable materials and an appealing look when assembled. However, my rating is three stars due to recurring issues with the connectors disconnecting during the kids' jumping sessions. Despite reaching out to the manufacturer via email for guidance, the provided solutions only offered temporary relief. I am uncertain whether the problem stems from improper assembly. Consequently, the trampoline is not getting much use.
Won’t purchase another with curved supports
Within the first two months, four of the curved net supports bent and ultimately broke. Although my boys can be a bit rough with their belongings, I didn't anticipate such fragility. Unfortunately, replacement parts are sold separately and come at a steep price.
Broken part- didn’t take long!
The trampoline is a hit with the kids, but it seems we may have pushed its limits a bit too far. With four kids, including two teenagers, bouncing simultaneously, there's a chance we exceeded the weight limit. Perhaps opting for a 14 ft trampoline would have been a better choice.
annoying and disappointing
I've struggled with properly arranging the net; it seems a bit short to wrap around completely, making it challenging to zip up. Additionally, the top bars tend to detach easily when jumping, which can be quite frustrating and disappointing.
concerns about this tranpoline
My children, aged 4 and 2, have been thoroughly enjoying the trampoline. However, both of them have developed a rash resembling mosquito bites on their arms, legs, and hands. Has anyone else faced a similar situation? We're puzzled because our children don't have known allergies to food, clothing, shampoos, or anything else. This has raised concerns for my wife and me, and we're unsure whether we should return the trampoline. Any assistance or insights would be greatly appreciated.
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