In general, the assembly instructions were pretty good, but a major flaw got us stuck on step 6. The holes for the barrel nuts (part PP) werent drilled deep enough to catch the 100mm bolts (part DD) on the other end. So we had to take a drill bit to create a deeper hole, and we ended up drilling all the way through instead of guessing how deep wed have to go, and risk possibly losing it. We shouldnt have had to do that, but I didnt want to go through the hassle of packing it all up and processing a return on the bed. It was extremely frustrating and disappointing, and were left with unsightly drill holes well have to cover up somehow.
Also, there were a few parts that are noticeably yellower than the rest of the bed. (See pictures.)
My husband and I put it together in about 4 hours with a couple of breaks. We had a small space to work in but we made it work. Now our kids can grow with the beds and even have separate beds when they sleep in their own rooms.
We really love this bed. It seems like it will hold up to our two wild boys and so far it has kept them in their own room most nights because they are happy to sleep in it. The only reason for 1 star off is because something didn t line up when building so we had to do a trim on one of the wood boards so it would fit where is was supposed to. Overall we recommend!
We struggled some with this- some of the dowel rods werent big enough for the holes in the sides which presented a huge problem. We had two boards that were warped so we had to spend extra time trying to get them in place. Also a couple of the screws were bent and we couldnt use them. The after product was worth it though. I cant wait to fix it up with lights and curtains and put glow stars on the ceiling. Instructions were very easy to read and follow and besides the mishaps we had I would have rated 5 stars.
Warning! Make certain you have a drill a 5/16 drill bit handy prior to assembling this bed. Without these tools you will NOT be able to complete assembly if the barrel nut holes are not drilled deep enough from the manufacturer as mine were. After failing to thread a few bolts into the barrel nut I realized the problem was due to a manufacturer shortcoming but is easily resolved by drilling slightly deeper.
A few more downsides: this bed has a 90-day warranty from the manufacturer, yep 90 days. They include some paperwork offering to sell you a 2-year extended warranty. No thanks.
My biggest complaint: customer support is ONLY available via filling out an extensive online form waiting for a reply. No phone support whatsoever.
A few positives: all the pieces were well packaged instructions were well laid out.
I recommend as long as you are willing to do some light drilling in the event your bed wasnt properly manufactured as my kids was.
If I had bought this locally experienced the manufacturer shortcomings, I would have returned it. Since I bought it online and I was in the process of assembly with the parts spread out in my house realizing that customer support isnt readily there for customers, I went into get-r-done mode figured out the manufacturing problem.
No issues with odor after airing out as many reviewers commented.
Started of negative because I only received 3 of 4 boxes. I called to report it and a couple of days later I received the 4th box. The assembly took about 5 hours, but it was so worth it. My daughter loves it. Looks so cute and very girly.
The bed is gorgeous and my kids love it! It definitely takes two people to assemble. I was missing pieces which made assembling longer and a headache. Customer service was extremely to work with and by the end we had everything needed to complete the bed
This bed is darling and great quality for the price. The only reason I didn t get it a 5/5 stars is because 2 bolts were missing from the hardware so I couldn t attach all the side rails. I ve contacted the seller and if this issue is rectified I will certainly edit my review to give it a 5/5.
Reviews
Manufacturing flaws
In general, the assembly instructions were pretty good, but a major flaw got us stuck on step 6. The holes for the barrel nuts (part PP) werent drilled deep enough to catch the 100mm bolts (part DD) on the other end. So we had to take a drill bit to create a deeper hole, and we ended up drilling all the way through instead of guessing how deep wed have to go, and risk possibly losing it. We shouldnt have had to do that, but I didnt want to go through the hassle of packing it all up and processing a return on the bed. It was extremely frustrating and disappointing, and were left with unsightly drill holes well have to cover up somehow. Also, there were a few parts that are noticeably yellower than the rest of the bed. (See pictures.)
Came as described
Great product. Kids love it. No issues. Came just as described.
Well made and sturdy
My husband and I put it together in about 4 hours with a couple of breaks. We had a small space to work in but we made it work. Now our kids can grow with the beds and even have separate beds when they sleep in their own rooms.
Great bed for our boys!
We really love this bed. It seems like it will hold up to our two wild boys and so far it has kept them in their own room most nights because they are happy to sleep in it. The only reason for 1 star off is because something didn t line up when building so we had to do a trim on one of the wood boards so it would fit where is was supposed to. Overall we recommend!
Super cute but had some warped boards and bend screws sent to us
We struggled some with this- some of the dowel rods werent big enough for the holes in the sides which presented a huge problem. We had two boards that were warped so we had to spend extra time trying to get them in place. Also a couple of the screws were bent and we couldnt use them. The after product was worth it though. I cant wait to fix it up with lights and curtains and put glow stars on the ceiling. Instructions were very easy to read and follow and besides the mishaps we had I would have rated 5 stars.
Potential manufacturing issues yet easily resolved
Warning! Make certain you have a drill a 5/16 drill bit handy prior to assembling this bed. Without these tools you will NOT be able to complete assembly if the barrel nut holes are not drilled deep enough from the manufacturer as mine were. After failing to thread a few bolts into the barrel nut I realized the problem was due to a manufacturer shortcoming but is easily resolved by drilling slightly deeper. A few more downsides: this bed has a 90-day warranty from the manufacturer, yep 90 days. They include some paperwork offering to sell you a 2-year extended warranty. No thanks. My biggest complaint: customer support is ONLY available via filling out an extensive online form waiting for a reply. No phone support whatsoever. A few positives: all the pieces were well packaged instructions were well laid out. I recommend as long as you are willing to do some light drilling in the event your bed wasnt properly manufactured as my kids was. If I had bought this locally experienced the manufacturer shortcomings, I would have returned it. Since I bought it online and I was in the process of assembly with the parts spread out in my house realizing that customer support isnt readily there for customers, I went into get-r-done mode figured out the manufacturing problem. No issues with odor after airing out as many reviewers commented.
Good Surprise
Started of negative because I only received 3 of 4 boxes. I called to report it and a couple of days later I received the 4th box. The assembly took about 5 hours, but it was so worth it. My daughter loves it. Looks so cute and very girly.
Sturdy but not complete
One cross member was missing holes, unable to fully assemble. Otherwise no issues.
Love this bed but pieces was a hassle
The bed is gorgeous and my kids love it! It definitely takes two people to assemble. I was missing pieces which made assembling longer and a headache. Customer service was extremely to work with and by the end we had everything needed to complete the bed
Will be a 5/5 if...
This bed is darling and great quality for the price. The only reason I didn t get it a 5/5 stars is because 2 bolts were missing from the hardware so I couldn t attach all the side rails. I ve contacted the seller and if this issue is rectified I will certainly edit my review to give it a 5/5.
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